FAQ

FAQ

Most Frequently Asked Questions

People living in aged care facilities, also individuals with disability and mental health issues.

Our service cost is competitive and varies according to which services are provided. For NDIS services this is calculated per the NDIS rate structure. The cost will be discussed and agreed upon beforehand.

Yes, the nursing services allow the medication administration as per the scope of the carer/ nurse.

Our staff have hands-on experience in disability support, mental health, aged care and community support.

To fill a compelling need in the community providing individuals with personalized nursing services in aged care facilities and in-home, creating a better quality of life for them.

Wadzanayi (Wadza)

Rostering Coordinator

Wadza provides rostering administrative support to staff, ensuring that staff placements align with the rostering needs of the facilities. She is responsible for creating and managing staff schedules, which involves matching nurses and caregivers with client needs, optimizing staffing levels, and ensuring efficient utilization of resources. Wadza works closely with Kara collaborating to schedule shifts, maintaining records and coordinating staff assignments.

Matt

Operations Support Assistant

Matt provides crucial administrative support, insights from his experience in recruitment, coordination, and client communications. He works closely with Mac and Kara ensuring the seamless functioning of the operations and logistical requirements.

Kara

Rostering Coordinator

Kara provides rostering administrative support to staff, ensuring that staff placements align with the rostering needs of the facilities. She is responsible for creating and managing staff schedules, which involves matching nurses and caregivers with client needs, optimizing staffing levels, and ensuring efficient utilization of resources. 

Lisa

Human Resources & Administration Manager​

Lisa is responsible for overseeing all aspects of Prodigy Health Solution’s human resources function. She manages the recruiting and hiring of employees, employee relations, ensuring compliance with labour laws, and developing HR policies and procedures, as well as handling complaints and incident reports with the facilities. Lisa plays a crucial role in supporting employee well-being and fostering a positive workplace culture.

Kim

Administration Director

Kim is responsible for managing the administrative functions of the organization. She oversees office operations, manages support staff, and ensures efficient administrative processes. Kim focuses on streamlining procedures, maintaining compliance with policies and regulations, and providing essential support to facilitate the smooth functioning of the organization.

Mac

Operations Director

Mac is the driving force behind Prodigy Health Solutions (PHS) and is responsible for overseeing daily operations. He collaborates with all departments to improve productivity, control costs and maintain quality standards while implementing strategic plans to drive growth and achieve business objectives.